Privacy policy

Who we are

Brain10 is operated by Bluitech. This policy explains the personal information Brain10 handles when you use the mobile app and related support services. Contact us at info@bluitech.co.za.

Information we handle

• Account information: name, email address and Google account identifier when you sign in with Google, or an anonymous identifier in guest mode.
• Habit information: dates, completion status, times, optional notes and optional targets that you record.
• Preferences: timezone, reminder times, quiet hours, appearance choices and onboarding status.
• Subscription information: plan, entitlement state, renewal or expiry date and store platform. We do not receive your complete card details.
• Support information: anything you choose to include when contacting us.

Why we use it

We use this information to provide and secure the app, sync your history across devices, schedule the experience you request, manage subscriptions, respond to support, prevent abuse, meet legal obligations and improve reliability. We do not sell personal information or use it for targeted advertising.

Service providers

Limited information is processed on our behalf by Convex for authentication and cloud storage, Google for sign-in, RevenueCat for subscription entitlement management, and Apple or Google for app-store billing. Device notifications are scheduled locally and are controlled through your operating-system settings.

Health and sensitive information

Brain10 records wellness habit completion and optional notes. It is not designed to hold diagnoses, test results, medication records or other clinical information. Please do not enter sensitive health details in notes unless you are comfortable storing them with your account.

Retention and security

We keep account and habit information while your account is active and for only as long as reasonably necessary to provide the service, resolve disputes, prevent fraud and satisfy legal duties. We use access controls and encrypted network connections, but no system can guarantee absolute security.

Your choices

• Edit or remove optional notes in the app.
• Turn notifications off in Brain10 or in device settings.
• Use guest mode without sharing an email address. Guest data may be unrecoverable if the app session is lost before it is connected to Google.
• Export a copy of your entries when the export feature is available on your plan.
• Delete your account and associated app data from Profile, or follow our web deletion instructions.

Children

Brain10 is not directed to children under 13, or a higher minimum age where required by local law. We do not knowingly collect personal information from children below the applicable age.

International processing and changes

Our service providers may process information in countries other than yours, subject to their safeguards and applicable law. We may update this policy as the service changes. A new effective date will be shown here and material changes will be communicated where required.

Contact

For privacy questions, access or deletion requests, email info@bluitech.co.za.