Delete your Brain10 account
You have two ways to request deletion.
Delete immediately in the app
- Open Brain10 and go to Profile.
- Scroll to Data & privacy.
- Select Delete account and data.
- Read the confirmation and approve deletion.
This removes the account and its associated Brain10 data from the active service.
If you cannot access the app
Email info@bluitech.co.za with the subject “Brain10 account deletion request” and include the Google email address used for Brain10. We may ask you to verify control of that address before deleting the account. Do not send passwords, payment card numbers or sensitive health information.
We aim to complete verified requests within 30 days, subject to any limited information we must retain for legal, security, fraud-prevention or accounting reasons.
What is deleted
- Your Brain10 profile and authentication records.
- Daily habit entries, completion history and optional notes.
- Targets, reminders, appearance and other app preferences.
- The subscription status record held by Brain10.
What deletion does not do
Deleting Brain10 does not automatically cancel a subscription or erase transaction records held by Google Play, Apple or RevenueCat under their own legal obligations. Cancel the subscription in your store account before deletion if you do not want it to renew. Removing the app from your phone alone does not delete your account.
Guest sessions
A guest can delete the current account from Profile. If a guest session has already been lost, we may be unable to identify or recover it because it is not connected to an email address.